1. Ordering a product
1.1 When you order on runeelmegaardstudio.com, our system will automatically send you an email with a order confirmation.
2. Cancelling the order
2.1 Orders that has not been packed and sent, can be cancelled by contact on mail: firstname.lastname@example.org
3. Prices and VAT
3.1 Reservations are made for tax changes, price and proofreading errors etc.
4.1 Payment for ordered goods is made online using Dankort, Visa, MasterCard and Visa Electron. All payments are transmitted encrypted between customer and runelmegaardstudio.com. The money from the credit card will be withdrawn when your items are ordered.
5. Ordering product(s) from stock
5.1 Expected delivery time for ordered items 2 – 5 working days. (depending on which product, concerning sculpure art, furniture and original paintings you will be contacted with expected delivery time after you placed the order.
6. Right of withdrawal / return
6.1 We provide a 30-day return policy on all items. Goods received must be returned in the same condition and quantity by agreement. All costs of return are paid by the customer.
It is possible to return items by cancellation to our warehouse by appointment, if you bring / attach your invoice from runeelmegaardstudio. What you have paid for the item, excluding delivery costs, will be refunded to you once we have received your items returned. When using the right of cancellation / return, there will be an electronic refund of the money, which can take up to 5 banking days.
7. Right of complaint
7.1 If the item has a defect or so that it does not live up to what is described in the text on the item, we will seek to remedy this or alternatively re-deliver.
8. Reservations and disclaimer
8.1 We reserve the right to make any tax changes, price and proofreading errors, technical errors, sold out items and force majeure, including labor disputes and deficiencies or any delays in deliveries.
Runeelmegaardstudio.com reserves the right to change terms and conditions without notice. If significant changes are made to the detriment of the customer, the customer will be asked to accept the changed terms before further action can be taken.
10. Choice of law and venue
Any dispute arising out of a trade with Rune Elmegaard Studio and whether these trading conditions are subject to Danish law, with the exception of the international choice of law rules in the area of jurisdiction under the jurisdiction of Rune Elmegaard Studio.
The business understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without your prior permission.